Privacy Policy

Privacy Policy

Last updated: [Date]

At BIJASAN, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with applicable Indian laws.

1. Information We Collect

When you visit or make a purchase on our website, we may collect the following information:

  • Personal details such as name, mobile number, email address, billing and shipping address

  • Order and transaction details

  • Payment information (processed securely through RBI-authorized third-party payment gateways; we do not store card or UPI details)

  • Technical data such as IP address, browser type, and device information

2. Use of Information

Your information is used to:

  • Process and deliver orders

  • Provide customer support and order updates

  • Improve our products, services, and website experience

  • Send order confirmations, service messages, and promotional offers (only if you opt in)

  • Comply with legal and regulatory requirements

3. Payment Security

All online payments are processed through secure and trusted payment gateways that comply with RBI guidelines and PCI-DSS standards. We do not store or have access to your sensitive payment information.

4. Sharing of Information

We do not sell or rent your personal data. Your information may be shared only with:

  • Logistics and delivery partners for order fulfillment

  • Payment gateway providers for secure transactions

  • Government or legal authorities when required under Indian law

5. Data Protection & Security

We follow reasonable security practices and procedures as required under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 to protect your personal data from unauthorized access, misuse, or disclosure.

6. Cookies

Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content. You may disable cookies through your browser settings, though some features of the website may not function properly.

7. User Rights

You have the right to:

  • Review and update your personal information

  • Withdraw consent for marketing communications

  • Request deletion of your personal data, subject to legal and business requirements

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required under Indian laws.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: [your email address]
Location: Mumbai, Maharashtra, India